MY SPORTDOG® YARDTRAINER 100 OR 100S COLLAR WON’T CHARGE
Wipe down the charging plates, removing any dirt or debris that may be preventing proper contact with the charger.
The charging plates are two metallic dots found between the contact points, just above the power button.
Ensure that the Charging Cradle is placed on the collar correctly. If it is placed upside down, the pins won’t make contact with the charging plates and the collar will not charge.
Reattempt charging for a full 2 hours. For more information on charging, visit HOW TO CHARGE MY SPORTDOG® YARDTRAINER 100 AND YARDTRAINER 100S.
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If you need further assistance, please contact our customer care team.